REPORT TO THE CITY COUNCIL
FROM: GREGORY A. BARFIELD, M.A., Director
Department of Transportation
BY: RICHARD BALDON, Project Manager
Department of Transportation
SUBJECT
Title
Award a Professional Services Contract to Flexlynqs, LLC, for a Transit On-Demand Feasibility Study for a total fee of $395,000 (Bid File 12600257)
Body
RECOMMENDATION
Staff is recommending the City Council award a Professional Services Contract to Flexlynqs, LLC, for a Transit On-Demand Feasibility Study for a total fee of $395,000.
EXECUTIVE SUMMARY
On August 4, 2025, the Department of Transportation/Fresno Area Express (FAX) released a Request for Proposals (RFP) for a transit on-demand feasibility study. The study will include an analysis of the FAX paratransit services and provide solutions for modernization. Recommendations for modernization will examine adding non-paratransit on-demand trips, implementing new trip planning technologies, providing customers with application-based booking, and real-time vehicle tracking. The results of the feasibility study will assist FAX to transform our operations and enhance customer experience. Additionally, the study will better position FAX for future grant opportunities to implement the proposed service improvements.
On September 4, 2025, FAX received one (1) proposal from Flexlynqs, LLC, (Flexlynqs) for consultant services. The Selection Committee examined Flexlynqs and determined the proposer met the requirements of the RFP.
BACKGROUND
FAX sought proposals from qualified consultants to conduct an On-Demand Transit Improvement Study. Prior to publishing the RFP, FAX staff reached out to three (3) local business chambers to provide awareness and generate interest in the RFP. The goal of the project is to assess the current paratransit system (Handy Ride), evaluate opportunities for service modernization, determine the feasibility of adding non-paratransit on-demand services, review new trip planning technologies, and d...
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