REPORT TO THE CITY COUNCIL
October 9, 2014
FROM: BRIAN R. MARSHALL, Director
Department of Transportation
BY: JIM SCHAAD, Assistant Director
Department of Transportation
SUBJECT
Title
Authorize Amendment No. 2 to the agreement between the City of Fresno and Diversified Transportation, LLC (DBA Keolis Transit America)
Body
RECOMMENDATION
Staff recommends Council authorize the Director of Transportation to execute Amendment No. 2 to the agreement between the City of Fresno and Diversified Transportation, LLC (DBA Keolis Transit America), revising some of the standards and definitions to ensure compliance with Federal Transit Administration (FTA) and Americans with Disabilities Act (ADA) regulations.
EXECUTIVE SUMMARY
On January 24, 2013, Council approved a new agreement with Diversified Transportation, LLC (DBA Keolis Transit America), to provide ADA paratransit services. In an effort to address several FTA and ADA compliance issues, provide reasonable and achievable service level standards, and correct some general contract deficiencies, the City of Fresno and Keolis have agreed to changes to several definitions and standards.
BACKGROUND
The City of Fresno Handy Ride service provides demand-response transportation services, offering curb-to-curb transportation for citizens with disabilities in accordance with the ADA of 1990 (49 CFR, Parts 27, 37, and 38). Primarily used by people who are unable to use fixed-route buses, Handy Ride operates seven days per week, with service levels comparable to the fixed-route system. The demand response transportation services are being provided through a contractual agreement between the City of Fresno and Diversified Transportation, LLC (DBA Keolis Transit America).
In December 2007, The FTA Office of Civil Rights conducted an audit of the Department of Transportation complimentary paratransit service (Handy Ride) for compliance with the above-referenced ADA requirements...
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