REPORT TO THE CITY COUNCIL
FROM: BRYON HORN, Director
Information Services Department
BY: FRANK D. VAWTER, Assistant Director
Information Services Department
SUBJECT
Title
Approve the award of three requirement contracts for on-call technology support services, hardware and software configuration, for three years with three optional one-year extensions in a total aggregate amount not to exceed $500,000 per year to (RFP# 12301308):
1. AMS.NET Inc., of Livermore, California
2. ConvergeOne Inc., of San Francisco, California
3. 22nd Century Technologies Inc., of Los Angeles, California
Body
RECOMMENDATION
Staff recommends the Council approve the Request For Proposals (RFP) Selection Committee's selection of three proposers who have responded to Requirements Contract RFP 12301308 - Technology Support Services - Hardware and Software Configuration. Under the terms of the RFP, the Information Services Department (ISD) seeks to award requirements contracts to multiple selected proposers. The contracts will be for an initial period of three years with three optional one-year extensions. The approval of these proposals does not immediately award any business to these proposers, it grants ISD the spending authority to procure the services bid, up to the not to exceed amount of $500,000.00 per year, across all awarded proposers.
EXECUTIVE SUMMARY
ISD is responsible for the City's technology operations, this means 24x7x365 support, managing ongoing operations, technology change management, and the execution of projects to support operations, and implement new features and services. In an effort to improve ISD's ability to deliver the secure, reliable, and robust services, on which broader City services rely, ISD is seeking to secure requirements contracts from vendors vetted by our RFP Selection Committee. It is ISD's objective to use these vendors to provide assistance in the services areas outlined below. ISD seeks the use of these services to aid...
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