REPORT TO THE CITY COUNCIL
FROM: BRYON HORN, Director
Information Services Department
BY: FRANK D. VAWTER, Assistant Director
Information Services Department
SUBJECT
Title
Approve the Award of a Cooperative Purchase Agreement to AMS.Net/MGT for Cisco FLEX licensing, maintenance, and support services for the City's phone system in the annual amount of $161,630.64 and authorize the Chief Information Officer or designee to execute the agreement. The total contract value over five years will be $808,153.20. This agreement is in accordance with Administrative Order 3-1 and the Merced County FOCUS Agreement 2021092 (FOCUS)
Body
RECOMMENDATION
Staff recommend that the City Council authorize the Chief Information Officer to continue the Cisco FLEX licensing agreement with AMS.Net/MGT for the ongoing licensing, maintenance, and support of the City's phone system. This agreement spans five years, with an annual cost of $161,630.64 and a total contract value of $808,153.20. Pricing is based on the competitively bid Merced County FOCUS Agreement No. 2021092.
EXECUTIVE SUMMARY
The Information Systems Department (ISD) is responsible for the operation and maintenance of the City's phone system, including support of multiple call centers. To better align services with organizational needs, ISD has adopted a revised approach to licensing, maintenance, and support through a new agreement with Cisco. This transition provides a more suitable licensing model for all users and introduces additional features that will benefit the City.
BACKGROUND
The City previously partnered with AMS.Net, due to challenges in procuring genuine equipment through traditional RFP processes, which have at times resulted in the delivery of counterfeit or gray market products-even when specifications explicitly required genuine items.
To mitigate this, ISD utilizes cooperative purchasing agreements. The Merced County FOCUS Agreement (No. 2021092) is a competitively bid contract that e...
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