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File #: ID 25-1233    Version: 1 Name:
Type: Action Item Status: Passed
File created: 9/9/2025 In control: City Council
On agenda: 9/25/2025 Final action: 9/25/2025
Title: Affirm the City Manager's finding that Support Revolution Inc. is Uniquely Qualified and approve the Third-Party Support Services Agreement with Support Revolution for PeopleSoft HRMS support for an amount not to exceed $757,284.42
Sponsors: Information Services Department
Attachments: 1. 25-1233 Agreement, 2. 25-1233 Uniquely Qualified Memo, 3. 25-1233 Quote

REPORT TO THE CITY COUNCIL

 

 

FROM:                     BRYON HORN, Chief Information Officer

Information Services Department

 

BY:                                          DENNIS JONES, Systems & Applications Manager

                                          Information Services Department

 

SUBJECT

Title

Affirm the City Manager’s finding that Support Revolution Inc. is Uniquely Qualified and approve the Third-Party Support Services Agreement with Support Revolution for PeopleSoft HRMS support for an amount not to exceed $757,284.42

 

Body

RECOMMENDATION

 

Staff recommend the Council affirm the City Manager’s finding that Support Revolution Inc. is uniquely qualified and approve the Third-Party Support Services Agreement with Support Revolution for technical support of PeopleSoft HRMS at a cost of $757,284.42 over 3 years with a cost of $245,004.50 in year 1.

 

EXECUTIVE SUMMARY

 

The City of Fresno has used Rimini Street for support of its PeopleSoft HRMS (HR/Payroll) system, but Rimini will no longer provide support and payroll tax updates. Another provider of support and tax updates is needed.

 

BACKGROUND

 

The City has used Rimini Street for many years but they announced they will no longer provide combined support and tax updates in the future. Support Revolution is the only provider that will provide support and ongoing tax, legal and regulatory updates for our version of PeopleSoft. Fresno County was in a similar situation and recently contracted with Support Revolution for third party support of their PeopleSoft system.

 

ENVIRONMENTAL FINDINGS

 

By definition of the California Environmental Quality Act (CEQA) Guidelines Section 15378, the approval of this agreement does not qualify as a “project” as defined by CEQA.

 

LOCAL PREFERENCE

 

Local preference is not applicable because the Service Provider is uniquely qualified.

 

FISCAL IMPACT

 

The approved FY25 budget contains funding for this item.

 

Attachments:

Agreement

Uniquely Qualified Memo

Quote