REPORT TO THE CITY COUNCIL
November 20, 2014
FROM: Michael Lima, Controller/Finance Director
Finance Department
BY: S. Kim Jackson, Management Analyst III
Finance Department
SUBJECT
Title
Award two (2) collection agency contracts on behalf of all City of Fresno Departments to RSI Enterprises, Inc., and Financial Credit Network, Inc.
Body
RECOMMENDATION
Staff recommends that the City Council approve and award two (2) Collection Agency Contracts, each consisting of an initial three-year term, with three (3) one-year extension options available for each. Staff recommends the award go to RSI Enterprises, Inc. and Financial Credit Network Inc. Each agency would be available to provide collection services on outstanding unpaid and delinquent accounts for all City of Fresno Departments and divisions on an as-needed basis.
EXECUTIVE SUMMARY
Staff is recommending the award of two contracts to the collection agencies that were the most responsive and responsible to the Request for Proposals (RFP) for collection services and who demonstrated comprehensive compliance with the requirements set forth in the RFP. The selection of these two agencies will enable various City departments to take advantage of each collection agency's individual strengths and experience in dealing with the diversity and types of receivables due to the City, as well as the City's broad customer base.
BACKGROUND
The goal of the RFP was to solicit proposals from qualified collection agencies to provide collection services on a contractual as-needed basis. Each agency would accept the assignment of unpaid and delinquent accounts from various City departments. Reputation, efficiency, thorough knowledge of all facets of collection requirements including current laws and regulations, (such as the Fair Debt Collection Practices Act), experience in working with municipal governments, and a demonstrated high rate of successful collections were desired attrib...
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