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File #: ID 25-1448    Version: 1 Name:
Type: Action Item Status: Passed
File created: 10/14/2025 In control: City Council
On agenda: 10/30/2025 Final action: 10/30/2025
Title: Approve Amendment Five (5) to the Software as a Service Agreement with Tyler Technologies, Inc., dated January 29, 2021, removing product modules, voiding outstanding invoices, and providing a future credit toward SaaS fees or product modules. No additional funding is requested.
Sponsors: Information Services Department
Attachments: 1. 25-1448 Amendment 5, 2. 25-1448 Original Agreement and Amendments 1-4
REPORT TO THE CITY COUNCIL


FROM: BRYON HORN, Director
Information Services Works Department

BY: DENNIS JONES, Systems & Applications Manager
Information Services Department

SUBJECT
Title
Approve Amendment Five (5) to the Software as a Service Agreement with Tyler Technologies, Inc., dated January 29, 2021, removing product modules, voiding outstanding invoices, and providing a future credit toward SaaS fees or product modules. No additional funding is requested.

Body
RECOMMENDATION

Staff is recommending the City Council approve Amendment 5 to the agreement with Tyler Technologies, Inc., (Tyler) which removes three modules from the original project agreement; human resources, payroll, and utility billing and voids outstanding invoices and provides a credit to be applied to future SaaS fees or additional product modules. No additional funding is requested.

EXECUTIVE SUMMARY

Amendment 5 allows the City to remove product modules for HR, payroll, and utility billing from the agreement that we no longer intend to use. It voids outstanding invoices for HR and Payroll implementation costs that the City incurred previously. It voids outstanding SaaS fees for the HR, Payroll, and Utility Billing modules that had not yet been paid. Lastly, it provides a credit of $150,000 over 3 years toward future SaaS fees or additional product modules.

BACKGROUND

On January 28, 2021, Council approved an agreement with Tyler Technologies. A first amendment was approved on April 29, 2021. On April 27, 2023, Council approved Amendments 2 & 3 to the agreement which reallocated project funds from unused services toward additional implementation hours and travel expenses. On 10/19/2023, Council approved Amendment 4 to the agreement reallocating funds within the project from unspent Software as a Service (SaaS) fees.

Implementation of Munis HR, Payroll, and Utility Billing was a part of the original agreement with Tyler. During the HR implementation phase, significant cha...

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