REPORT TO THE CITY COUNCIL
February 18, 2021
FROM: GREGORY A BARFIELD, Director
Department of Transportation
THROUGH: BRIAN BARR, Assistant Director
Department of Transportation
BY: SANDY CETTI, Capital Development Specialist
Department of Transportation
SUBJECT
Title
Reject all proposals received on August 4, 2020, in response to the Department of Transportation Fresno Area Express Transit Mobile Ticketing Solution solicitation and staff will rebid the project (Bid File #9544)
Body
RECOMMENDATION
Staff recommends Council reject all proposals received on August 4, 2020, in response to the Department of Transportation Fresno Area Express (FAX) Transit Mobile Ticketing Solution solicitation and staff will rebid the project.
EXECUTIVE SUMMARY
FAX seeks to increase ridership and enhance customer satisfaction by introducing a new convenient mobile phone fare collection and ticketing solution through their own smart phone device. This allows customers to purchase digital tickets and passes in advance of their ride using a cashless payment system at no additional cost to the bus fare. Introducing a transit mobile ticketing solution will provide customers with a touchless payment system in a post COVID-19 environment promoting the health and safety of our customers, reduce layover time and increase schedule adherence for fixed route services. FAX solicited proposals for a transit mobile ticketing solution and an evaluation committee unanimously determined that the most qualified proposers greatly exceed budget appropriations. Therefore, FAX is seeking to reject all bids. The project specifications will be evaluated and revised to conform with budget constraints.
BACKGROUND
Transit mobile ticking solutions have been adopted by many transit agencies around the nation in an effort to increase ridership and modernize the transit industry. It provides customers with a convenient option to purchase digital tickets and passes in advance of their r...
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